General Terms and Conditions
These Terms and Conditions describe the rules that govern your use of Manekispins' online casino and sportsbook services. They explain the relationship between you and us, set out account responsibilities, and describe how promotions, payments, and disputes are handled. By registering or using the site you agree to follow these terms, and we expect all players to act honestly and in good faith.
Account responsibilities
You are responsible for maintaining the confidentiality of your account login and for all activity that occurs under your account. Do not share your password or let others use your account. If you suspect unauthorised access, contact support immediately. We may suspend or close accounts where we suspect fraud, multiple accounts, chargebacks, or any breach of these terms. You must provide accurate personal information and keep your contact details up to date.
Eligibility requirements
To open an account you must meet the minimum legal age in your jurisdiction and be eligible to gamble under local laws. Only one account per person is permitted. We may refuse registrations from certain countries or regions. We reserve the right to request identity and residency documents to verify eligibility and to refuse service where verification is unsuccessful.
Acceptable platform use
You must use the platform for lawful, personal entertainment only. Do not use automated tools, bots, or scripts to access the site or place bets. Any attempt to manipulate games, bonus mechanics, or results is prohibited. Collusion, money laundering, bonus abuse, and other fraudulent conduct will result in immediate action, including account closure and the confiscation of related funds.
General bonus and promotion rules
All promotions, welcome offers, free spins, and loyalty rewards are subject to specific bonus terms. Bonuses may carry wagering requirements, maximum bet limits while wagering, and game contribution rules. Only one promotional offer may apply at a time unless stated otherwise. We may adjust or cancel promotions if we suspect abuse or error. Exact wagering rates, valid games, and expiry periods will be provided with each offer. If details for a promotion are not specified, terms are variable and depend on the active campaign.
Deposits and withdrawals
We accept a range of payment methods for deposits and withdrawals, including bank cards, e-wallets such as Skrill and Neteller, bank transfers, and cryptocurrencies where supported. Minimum deposit amounts and processing times depend on the payment method. Withdrawals are typically returned to the original payment source where possible.
Verification and withdrawal checks
Prior to large withdrawals we will require KYC documents such as a valid ID, proof of address, and proof of payment method. Verification turnaround varies based on document quality and workload. Pending verification or additional checks may delay payouts. We do not charge withdrawal fees ourselves, though third-party or network charges may apply.
Dispute resolution
If you have a dispute, contact our support team first so we can review the issue. We aim to resolve queries promptly and fairly. If a complaint cannot be resolved directly, we will provide information on escalation options and next steps. Neither party may make public claims about unresolved disputes without first notifying the other and following our internal complaints process.
Updates to terms and conditions
We may update these Terms and Conditions from time to time. Changes will be posted on the site and will take effect as stated in the update notice. Continued use of the service after an update means you accept the revised terms. We recommend checking these terms periodically to stay informed of any changes.