Privacy Statement
This Privacy Policy explains how we collect, use, store and protect personal information when you use Manekispins. We respect your privacy and want you to understand what data we handle, why we need it and how you can manage your information. This page applies to users accessing our site from Canada, and it covers account data, transactional records, device details and other information related to your activity with our online casino and sportsbook services.
Types of data we collect
Personal data
When you register an account or contact us we may collect personal details such as your full name, date of birth, email address, telephone number and residential address. We also collect identity and verification documents when required for account verification or withdrawal processing.
Technical data
We collect device and connection data necessary to provide and secure our services. This includes IP address, browser type, operating system, device identifiers, language settings and pages visited. Technical data helps us maintain site performance and detect suspicious activity.
Transactional data
Transactional data includes your deposit and withdrawal history, bet and play records, payment method details and any bonus or promotion activity. We store this information to process transactions, resolve disputes and to meet compliance and responsible gambling requirements.
How we use information
We use your information to operate your account, process payments, verify identity, prevent fraud and comply with legal obligations. We also use data to provide customer support, send account-related notices and to analyse service usage so we can improve site stability and safety. We do not use your information for marketing unless you have given consent.
Data protection practices
We protect your personal information through technical and organisational measures. Access to personal data is limited to authorised staff and contractors who require it to perform their duties. We use encryption for sensitive data in transit and secure storage methods to reduce the risk of unauthorised access. We regularly review our security practices and restrict access on a need-to-know basis.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, enable core site functionality and analyse how our services are used. This includes session cookies for account management and persistent cookies for preferences. You can manage cookie settings in your browser, but disabling certain cookies may impact site functionality.
User rights
If you are located in Canada you have rights regarding your personal information, including the right to request access, correction or deletion of your data, and to object to certain processing. We will respond to reasonable requests and may need to verify your identity before acting on them.
Access, correction and deletion
To request access, correction or deletion of your personal data, contact our privacy team. We will review the request and advise on the steps required. Some information may be retained where necessary for legal or compliance reasons, or to complete pending transactions.
Information sharing and third parties
We may share information with service providers who perform operations on our behalf such as payment processing, identity verification, fraud prevention and hosting. We require these providers to protect personal data and to use it only for the services they supply. We will not sell your personal information.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. For privacy requests or questions, contact us at [email protected].